Multi-site organizations are experiencing confusion when using the Tuition Express Payments by Type report. Although the report header reflects a single location, the output includes transactions from all associated sites. This creates a mismatch ...

Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.

Customer would like to receive an email notification when a parent makes a payment via MyProcare or Engagement.This would hopefully be a setting that can be toggled on, as other location may not want this enables.The customer does not plan to turn...

11/21/25 BAM 49574430 - Autism center that is using TE for late pick up only! Wants parent payment method stored upon registration to bill for future charges.

11/18/25 BAM 80131389 - Customer would like the option to add existing (not just new) profile fields onto an active students registration form so they can gather existing profile information from parents whose students are already enrolled

BAM 43897613 - Allow the existing 'Schedule' field to be added to registration forms and automatically update in child records based on day/time selections - Also allow this field to be viewable and editable from a parents child record view

BAM 22943878 - Would like to be able to access the link(s) to share the reg form without having to click "edit" and select the "share recipients" option first

BAM 75714494 - Customer would like to be able to copy the active registration form to a leads registration form

When a new school is acquired, new profiles are created in order to generate a PIN. When the save button is clicked, it takes at least 90 seconds for the new account to save.

Is there a way (or report) that accounts that are habitually on the returns/declines report can be proactively identified?