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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add a submit button to drop-off notes

We would like to request the addition of a submit button on the drop-off notes feature in the parent side of the app. As it stands, there is no way to minimize the keyboard when inputting text into the Additional Notes section of drop-off notes. P...
Guest 6 days ago in Online Ideas Workspace / OL - Documents 0

Add weekly batch billing

We have several families that are on a scholarship. The scholarship bills at a weekly rate. However, we bill at a monthly rate. We have set families up with 2 accounts, one personal (monthly) and one for the "agency" (weekly). I have been looking ...
Guest about 4 hours ago in Desktop User Suggestions 0

Employee notice of balances of PTO/Sick accrued and used

Nebraska has a new law taking effect October 1, 2025 in which employees are to to be provided sick pay and be informed of their balances of used and unused sick pay. Could you please provide that information to the employee on the screen when they...
Guest about 9 hours ago in Desktop User Suggestions 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 27 days ago in Procare Desktop / External 0

Sync All Data Across Procare Platforms

I help oversee two childcare facilities. One mainly utilizes Procare desktop while the other relies on the online platform. I will now be running family account billing and time sheet reports for both locations. Ideally, I would like to be able to...
Guest 3 days ago in Desktop User Suggestions 0

Tuition Express Reports Window Controls

Currently, Tuition Express report windows do not include options to minimize or maximize the screen (see attached test database screenshot). Adding these controls would greatly enhance usability, allowing users to view reports more comfortably and...
Shannon Nowak 12 days ago in Procare Desktop / External 0

Update delivery status for newsletters to align with lead communications

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
Brian Bistline about 2 months ago in Online Ideas Workspace / OL - Newsletters 0 Future consideration

Failed payment for Procare email to provide steps on how to update payment method

Customer is upset because he has to call into support as the email for his failed monthly Procare payment did not provide the steps for him to update payment method. Add steps for updating the Online payments into the failed payment email sent to ...
Kelsey Boyd 3 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.

BAM 61282554 - Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.
Pam Littleton 3 days ago in Online Ideas Workspace / OL - Student Data 0

Customer would like the ability to remove the time stamp on the daily activites

BAM 18613230 - Customer would like the ability to remove the time stamp on the daily activities
Pam Littleton 3 days ago in Online Ideas Workspace / OL - Daily Activities 0