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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 29 days ago in Procare Desktop / Internal Facing 2 Needs More Information

Myprocare Package Deletion Logging

Myprocare registrations are stored in 'packages' that can be imported from the Procare client. The relevant packages for an IKN are stored within the databae for that IKN. Currently, once a package is deleted, it is removed from the Procare_IKN da...
Preston Holden about 1 month ago in Procare Desktop / External 3 Needs More Information

Classroom schedule cap based on classroom maximum

Despite being able to set classroom maximums, Procare will allow you to schedule as many children in that classroom with no warning that you're above the maximum in real time. For centers that allow their parents to have flexible schedules (drop i...
Courtney Iversen over 1 year ago in Procare Desktop / External 4 Needs More Information

Time Card Approval w/ Initials

Customer reported a need to have more information on an existing Standard Report inside of Desktop. Report: Employee Data > Time Card > Employee Time Card Approval In the right hand side of the report are three columns under a 'Time Card App...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 2 Needs More Information

No allergies are showing

ProCare is not allowing us access to add allergies on the tracking. Its not showing up at all.
Guest 12 months ago in Desktop User Suggestions 0 Needs More Information

Please make online registration forms printable

No description provided
Guest 12 months ago in Desktop User Suggestions 0 Needs More Information

Bulk Text Messages

We are unable to send bulk text messages at this time after the last update. We are only able to send 10 messages out at a time. This is not an ideal way of sending out bulk texts to parents and staff. Please look into this and get this fixed as w...
Guest 12 months ago in Desktop User Suggestions 0 Needs More Information

Parents need to be able to print out their account even if the center uses desktop and app.

Parents need specific info for their FSA, taxes etc. If the center has the desktop, the cloud and the app why can parents not access receipts? It is frustrating to the parent that they can pay on the app, but they cannot download their own informa...
Guest about 1 year ago in Desktop User Suggestions 0 Needs More Information

saving methods of payment

Please change the online portal so that a person can store more than one form of payment at a time. It's very frustrating to have to reenter it every time I want use a new form of payment and go back to it the next time I pay.
Guest about 1 year ago in Desktop User Suggestions 0 Needs More Information

Add compliance checklist

Look at 1Place Compliance and add something similar so that providers do not need additional software.
Guest about 1 year ago in Desktop User Suggestions 0 Needs More Information