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Update to Tuition Express Payments by Type Report for Multi-Site Customers

Multi-site organizations are experiencing confusion when using the Tuition Express Payments by Type report. Although the report header reflects a single location, the output includes transactions from all associated sites. This creates a mismatch ...
Shannon Nowak 3 days ago in TE Transactions / Center Daily Tasks 0

Column Header in Program Customization - Active or Disabled

Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.
Shannon Nowak 8 days ago in Procare Desktop / External 0

Payment Rec Tool Enhancements

Current state of the payment reconciliation tool is not the best. Tool is confusing and unintuitive due to accessing it on an individual account ledger rather than the functions menu No way to remove transactions from the tool if a payment was...
Jesse Hartman 2 days ago in Procare Desktop / Enterprise Support 0

TE Report: Historical Fee Summary

Customers have been asking for the corporate Historica Fee Summary report to be rebuilt for TE, citing that it was the only TE report that provided a summary list of centers with their totals in fees, followed by a per-location breakdown of the de...
Jesse Hartman 2 days ago in Procare Desktop / Enterprise Support 0

Add ease of use when adding completed immunizations for multiple students

The customer is requesting enhanced functionality for entering immunizations. Their suggestion is a copy and paste function.They have many students where they are entering the same immunization for the same day or the same day for multiple immuniz...
Beth Carlin 2 days ago in Procare Desktop / Internal Facing 0

Expand Child Visibility Criteria in KinderConnect Desktop Extra

Support would like to propose an enhancement to the KinderConnect Desktop Extra to improve workflow support for centers transmitting attendance data. At present, Desktop Extra displays only children with a status of Currently Enrolled. However, ma...
Shannon Nowak 14 days ago in Procare Desktop / External 0

Request Desktop to Add Account Key to Info Sent for Transactions

Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.
Liam McCarthy 21 days ago in TE Transactions / Center Daily Tasks 0 In Review

Procare Integration with ADP

Customer would like a Procare Dekstop connection with ADPOther customer have reported using ADP for Payroll in the past and use the data viewed or Corproate organizer to export and import payroll information
Beth Carlin 4 days ago in Procare Desktop / Internal Facing 0

Add an email notification when a MyProcare or Engagement Payment is made

Customer would like to receive an email notification when a parent makes a payment via MyProcare or Engagement.This would hopefully be a setting that can be toggled on, as other location may not want this enables.The customer does not plan to turn...
Beth Carlin 4 days ago in TE Transactions / Center Daily Tasks 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 4 months ago in Procare Desktop / External 0