There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.

Unless I have parent engagement open on my computer, I don't see that there is a message. I do get a notification on my phone, but if I am away from my desk, I most likely don't have the information needed to respond the parent in the moment and t...

Autopay (sometimes referred to as automatic/direct withdrawal) saves time and ensures timely tuition payments by charging the full balance on each statement due date. Autopay settings can be customized for each student and for multiple payment met...

If a room is no longer set to active from the setup > room screen, they should no longer display as options in dropdown lists throughout the site.

The screen shot shows where there is a documents tab on the child profile. However this section does not tie into the "Documents" feature and can be confusing to users. Suggesting we re-name this tab to "Files" or something similar without using t...

We love the new office chat feature for admin-to-family messages; however, we do have a few suggestions for improvement. On the parent messaging screen, the back button is now gone. It only has the Office Chat and the Classroom Chat. It makes navi...

We do not like the new Office Chat feature...parents are sending messages through that and the staff is not seeing the message and we do not want all the staff to be admin. I am not sure why this was added and would love to see it removed.

Customize roll call report to include multiple classrooms on one sheet.

automatically transferring staff timecards from online to the desktop version

Currently there is no way to unsplit a split family.