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Payment Hardware for Procare Online

Customers want an in-person solution for accepting POS Card Payments. The current solution is cumbersome and awkward compared to the standard payment experience we all know in today's society. Procare Desktop offers Card Readers and Check-In Stati...
Zachary Keith over 1 year ago in Online Ideas Workspace / Tuition Express/Payments 0

Batch schedule assignment

At the beginning of a school year/term many families change their schedule and centers need to individually add new schedules to children. Being able to batch assign schedules (like classroom graduation) would save center directors lots of time.
Courtney Iversen over 1 year ago in Procare Desktop / External 1 Future consideration

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest over 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

Surcharging on Registration Form with TE

We have a customer (BAM 53760800 ) who has TE and is surcharging and set up a registration fee. Surcharging does not apply to registration form fees for customers who are setup on TE, but seeing a fee on the form below their registration fee of 0%...
Kelly Kohlhagen 11 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 2 Future consideration

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin over 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Failed payment for Procare email to provide steps on how to update payment method

Customer is upset because he has to call into support as the email for his failed monthly Procare payment did not provide the steps for him to update payment method. Add steps for updating the Online payments into the failed payment email sent to ...
Kelsey Boyd 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.

BAM 61282554 - Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Customer would like the ability to remove the time stamp on the daily activites

BAM 18613230 - Customer would like the ability to remove the time stamp on the daily activities
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Daily Activities 0

Customer would like staff to be able to transfer rooms when using the QR code without having to go to the kiosk to do so

BAM 96329000 - Customer would like staff to be able to transfer rooms when using the QR code without having to go to the kiosk to do so
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 In Review

Customer would like the option to add more than 2 options in the drop down filed in the registration form

BAM 49679449 - Customer would like the option to add more than 2 options in the drop down filed in the registration form
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Leads 0 In Review