Ideas

Link to support article showing DT license: https://www.procaresupport.com/procare-desktop/docs/license-configuration?highlight=license If a customer has multiple licenses on the same IKN, and they vary (ex. 2 fulls and 1 mini) we are unable to se...

Allow Payment button in MyProcare to be turned off at the School level. Currently the MyProcare button is either on or off for an entire IKN which disenfranchises our larger corporate accounts that want more granular control. Even a regional on/of...

The customer is using one computer and has two monitors. The customer wanted to be able to use a second monitor exclusively for Procare Desktop check-in and not have the other aspects of Desktop show there. Support said this is not a feature we cu...

Link to report: https://app.powerbi.com/groups/d050f15c-2653-461a-9ceb-188f27edd8ae/reports/509aab43-2cd0-4442-aafb-db091e1e7838/ReportSection3f3e0dfcddf2ee1a86fe?experience=power-bi A common question AM gets asked is "well what was the customer u...

Customer has requested an ability to 'recover' families who are accidentally deleted from the myprocare import screen (either new families or for reregistration). Currently user error forces customers to have parents fill out a new family sign up ...

Link to report: https://app.powerbi.com/groups/d050f15c-2653-461a-9ceb-188f27edd8ae/reports/9efd4e48-30f8-4cab-b16d-44ae495f92e9/ReportSection60f045626961fbdfd1dc?ctid=f9b0df12-ed5c-4d8b-9083-a55ce3409b72&experience=power-bi&bookmarkGuid=B...

Link to reports: https://app.powerbi.com/groups/73d14951-9dbf-4746-91a7-1965e153b6b9/reports/bd062417-4a51-4e6b-8678-a30be8818ceb/ReportSection6edfbbcede1fb6bf24cc?experience=power-bi Can we add filters for Company ID and Root ID so we can search ...

Requested by Cassie Hossfeld. In the Customer Financial report, we'd like another tab added with a graph that shows revenue by root account owner. We use this data to ensure territories are even. Currently, we can filter by root account owner, exp...

Marketing made this Battlecard for SWC: https://procaresoftwarellc.sharepoint.com/:p:/r/sites/Marketing/New%20Brand%20Document%20Libary/Competitive%20Intelligence/Brightwheel%20Intel%20-%20Product,%20Videos,%20Publications%20%26%20Assets/Competiti...

SCW AMs would like reporting on how many centers/which centers are using the following features: Registration 3rd party billing Insight app