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Add a message or tooltip to the Merchant Statement report to clarify how the report functions

It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Exam...
Brian Bistline 6 months ago in Online Ideas Workspace / OL - Reports 0 Planned

employee application

new employees being able to apply online- similar to student reg and waitlist management but make it a tab for "interviewed" "waiting" "hired" "awaiting background check" etc
Kaley Birch about 1 month ago in Online Ideas Workspace / OL - Staff Management 0

Automatic translation capabilities for converting messages between different languages.

I have a customer whose staff and families use the mobile app and are having translation issues. When staff sends a message to parents in English, parents do not have the option to highlight the text and translate the message into their native lan...
Guest about 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Ability to remove staff members that are no longer employed

Magical Beginnings - BAM: 94981231 - is looking for the ability to remove staff members that are no longer employed on their end. Currently providers must reach out to use to have them removed. They are currently using CCEI that allows for them to...
Courtney Masters about 2 months ago in Professional Development 0

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Immunization Dose Dates to Follow CDC Guidelines

Immunizations are supposed to follow CDC guidelines, and can be adjusted in the School Settings section if needed for the center, however some centers have noticed the the Due Dates do not follow CDC Guidelines as linked in our Help Center Article...
Benita Levario 20 days ago in Online Ideas Workspace / OL - Student Data 0

Customer would like the option to add existing (not just new) profile fields onto an active students registration form so they can gather existing profile information from parents whose students are already enrolled

11/18/25 BAM 80131389 - Customer would like the option to add existing (not just new) profile fields onto an active students registration form so they can gather existing profile information from parents whose students are already enrolled
Pam Littleton 20 days ago in Online Ideas Workspace / OL - Enrollment / OL - Leads / OL - Student Data 0 Future consideration

Customer would like to track custom fields based on time period (monthly) in a report

11/18/25 BAM 84659484 - Customer would like to track custom fields based on time period (monthly) in a report
Pam Littleton 20 days ago in Online Ideas Workspace / OL - Reports 0

Customer has multiple customer reports saved but would like to be able to add a 2nd lable to distinguish each customer report

11/18/25 BAM 84659484 - Customer has multiple customer reports saved but would like to be able to add a 2nd lable to distinguish each customer report
Pam Littleton 20 days ago in Online Ideas Workspace / OL - Reports 0

Cusotmer would like to create mailing labels, they send out birthday cards to students

11/18/25 BAM 84659484 - Customer would like to create mailing labels, they send out birthday cards to students
Pam Littleton 20 days ago in Online Ideas Workspace / Other 0