You should let companies know when you will do an update. Don't do it in the middle of the day. With Desktop, all check ins and users can't use Procare until we run the update on our server. Since we have moved to the cloud, we have had nothing bu...

We request support for ARM-based processors in the Desktop application. Currently, the application does not function on ARM-based Macs. Additionally, there is a growing industry trend toward ARM and Snapdragon-based devices across both macOS and W...

For children, many of our centers use Batch Enrollment status not only at school year change but during implementation after they've entered or imported their data. It's such a helpful tool. However, the same functionality doesn't exist for staff ...

Sometimes students are accidentally marked as "inactive" when they have an active PRA. In this sutation, they do not show up on reports. Can the system alert the user when this occurs with a student?

Customer would like the surcharge to be included in the payment reconciliation tool posting.Currently they need to do this manually when payments do not post to the ledger

Customer would like a Corporate Payment Reconcile Tool.Customer would actually prefer the Corporate POS Not Posted Report restored.The option suggested by product is to use the Payment Reconcile Tool for each separate location.Customer needs a way...

Customer would prefer that the schedule batch time default to the last batch of the day, rather than the next hour.Users are not realizing they can update the scheduled time. This leads to an increasing amount of batches where users are unable to ...

I should not have to explain this.

Currently when importing payments from the Reports>Financials>Actions screen, the import template only allows to import with the Family ID. This is fine for Regular families, but when it's a Split family the payment only goes to the Combined...

There is currently not a solution for this. We do provide a work around, but it causes extra work to add credits to the ledger.