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Staff Time Card/Attendance Sync

Many customers are needed the Staff time and attendance to sync between Family Engagement and Procare Desktop exactly like it does with the children. This would include SISO's using App with Pin or QR code synching to DT. This would also include S...
Elliott Tarrant over 2 years ago in Procare Desktop / Internal Facing 1 Planned

Batch % discount

Batch Billing Box only allows for flat dollar batch posting, many users have asked if there's a way to batch post percentage discounts. This would not only help in the case of applying sibling/family discounts quickly but would also help if center...
Courtney Iversen 10 months ago in Procare Desktop / External 1 In Review

Configuration for standardizing batch cutoff time

Customer is finding that the new TE batch scheduling/cutoff functionality allows for too much margin of error. They would like some kind of a corporate-level configuration option where they can set a cutoff time for their schools for the same time...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

Intergration with Paycor

BBMA is asking for an integration with Paycor. They are requesting the ability to send an hours summary report for all non-salaried employees. Paycor API information - https://developers.paycor.com/explore
Michelle Lackey about 1 month ago in Procare Desktop / Internal Facing 0

Visibly highlight screen when processing declines

Customer would like the process for posting Decline to be clearly called out or highlighted in red as we do with other notifications with Procare Desktop and Tuition Express. Currently, the stage to process declines so that they post to the ledger...
Beth Carlin about 1 month ago in Procare Desktop / Internal Facing 0

Show is a message has been read

Customer would like to be able to see if a message has been read by the parents who received the message.This would be beneficial when communicating in person or over messages while being aware if the parents are reading the messages that staff ar...
Beth Carlin 3 months ago in Online Ideas Workspace / OL - Parent Messaging 0

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 9 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 11 months ago in Procare Desktop 1 Will Not Implement

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 0 Planned

Desktop should support ARM processors

We request support for ARM-based processors in the Desktop application. Currently, the application does not function on ARM-based Macs. Additionally, there is a growing industry trend toward ARM and Snapdragon-based devices across both macOS and W...
Austin Branham 6 months ago in Procare Desktop / External 2 Will Not Implement