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Enrollment report that includes name, classroom, start date, and tuition plan

This customer needs an enrollment report that includes name, classroom, start date, and tuition plan. They need it to access the Leads list and alert them when there is an opening in a classroom that a Lead could fill. They also need to be able to...
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Reports 0

More Documentation Capabilities For Licensing Purposes

This customer needs more documentation capabilities set within the software for easy access just like the incident daily activity. They want: Ability to log accidents (trip and fall, not done on purpose) vs. incident (student misbehavior, maliciou...
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Daily Activities 0

Missing signature feature for attendance records

Sometimes parents miss completing sign in/out and this is a big licensing issue when centers don't have an attendance record. This customer would like a missing signature request feature so that they can ping parents to backdate an attendance reco...
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0 Future consideration

Report for Daily Activities

Many customers want to generate reports for daily activities. This is needed for when they have to share information with individuals outside of their staff, such as licensing or court orders. This is also useful for customers switching from OL to...
Kelly Kohlhagen 11 months ago in Online Ideas Workspace / OL - Reports 1 Future consideration

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest over 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

Payment Hardware for Procare Online

Customers want an in-person solution for accepting POS Card Payments. The current solution is cumbersome and awkward compared to the standard payment experience we all know in today's society. Procare Desktop offers Card Readers and Check-In Stati...
Zachary Keith over 1 year ago in Online Ideas Workspace / Tuition Express/Payments 0

Batch schedule assignment

At the beginning of a school year/term many families change their schedule and centers need to individually add new schedules to children. Being able to batch assign schedules (like classroom graduation) would save center directors lots of time.
Courtney Iversen over 1 year ago in Procare Desktop / External 1 Future consideration

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin almost 3 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Surcharging on Registration Form with TE

We have a customer (BAM 53760800 ) who has TE and is surcharging and set up a registration fee. Surcharging does not apply to registration form fees for customers who are setup on TE, but seeing a fee on the form below their registration fee of 0%...
Kelly Kohlhagen 11 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 2 Future consideration

Update Staff Only language

I previously requested that the Staff Only feature on Daily Activities be updated to say - "Staff Only - Requires Admin approval before sent to Parents." Now it says, "Staff Only - Requires Admin Approval for Parents" which is not very clear. Also...
Guest about 4 years ago in Online Ideas Workspace / OL - Daily Activities 0