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Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 4 months ago in Procare Desktop / External 0

Change post-date when using Payment Rec Tool

Customer would like to be able to adjust the post date for transactions added to the ledger via the Payment Reconciliation tool.
Jesse Hartman 10 days ago in Procare Desktop / Enterprise Support 0

Be able to keep reports in DT open while performing other actions

Customer provided feedback that with the migration of TE reports into Desktop, they can no longer have TE reports open in one screen while reviewing accounts in DT with another. Customer would like to be able to open the report or reports they nee...
Jesse Hartman 10 days ago in Procare Desktop / Enterprise Support 0

Customer would like to track custom fields based on time period (monthly) in a report

11/18/25 BAM 84659484 - Customer would like to track custom fields based on time period (monthly) in a report
Pam Littleton 10 days ago in Online Ideas Workspace / OL - Reports 0

Customer has multiple customer reports saved but would like to be able to add a 2nd lable to distinguish each customer report

11/18/25 BAM 84659484 - Customer has multiple customer reports saved but would like to be able to add a 2nd lable to distinguish each customer report
Pam Littleton 10 days ago in Online Ideas Workspace / OL - Reports 0

Supposedly, the whole state of CA is going to have to report attendance to Aires(?). This customer would like to see an integration with that software.

BAM 78218614 - Supposedly, the whole state of CA is going to have to report attendance to Aires(?). This customer would like to see an integration with that software.
Pam Littleton 10 days ago in Online Ideas Workspace / OL - Reports 0

Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
Guest 9 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

MyProcare Review & Import Time Stamps

Under MyProcare > Review & Import screen, the actual registration times are not specific to the customer's timezone, and defaults to either Pacific Time, or UTC. New Family Imports default to UTC Re-Reg Imports default to Pacific Ideally, t...
Taylor Swaney 4 months ago in Procare Desktop / Internal Facing 0

Add a message or tooltip to the Merchant Statement report to clarify how the report functions

It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Exam...
Brian Bistline 5 months ago in Online Ideas Workspace / OL - Reports 0 Planned

Tuition Express Reports Window Controls

Currently, Tuition Express report windows do not include options to minimize or maximize the screen (see attached test database screenshot). Adding these controls would greatly enhance usability, allowing users to view reports more comfortably and...
Shannon Nowak 3 months ago in Procare Desktop / External 0