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corp controls over who receives declined payment notifications

I have staff receiving confidential declined parent payment notifications that have no business receiving this information. I also have NO control to change this. This puts our operation at risk for adversely sharing confidential client information.
Guest about 1 month ago in Desktop User Suggestions 0

Have a future payment by Month for Parents to See

A parent was trying to pay ahead, and they are not checking for their bill. They miscalculated their payment and received a late payment on the last week of the month. They would like to be able to see an anticipated monthly payment.
Guest about 1 month ago in Desktop User Suggestions 0

When parents enter a new payment method.

With the new manage payment screen a field needs to be added to show the date the new payment method was added. Also when they add an updated payment method the previous ones should fall off. This new screen has actually made more work for us.
Guest about 1 month ago in Desktop User Suggestions 0

Multiple replies for a question

It would be very helpful for us to have a way to mark multiple for one question when doing staff data entry. We had to manually enter data for quite a few families, but we noticed we can only click on one entry per question. In particular, we have...
Guest about 1 month ago in Desktop User Suggestions 0

Billing

Please check out Brightwheel's billing on Youtube. The billing is great!
Guest about 1 month ago in Desktop User Suggestions 0

copy and paste

We should be able to copy from another area and paste into the procare app.
Guest about 1 month ago in Desktop User Suggestions 0

Have more operators for your help line and communicate procare problems

On hold for 4 + hours today then disconnected, called back several hours later listed aas 3182 in the Que. disconnected after 20 minutes
Guest about 1 month ago in Desktop User Suggestions 0

Include Enrollment/Discharge Dates in Bulk Upload of Student Data

Enrollment dates are a critical data field for accurate account tracking. Currently, dates must be entered manually for each child in Online, even when using the bulk upload template. Unless Active/Inactive tags are manually added by the user or c...
Ryan Schultz 7 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

transferring info from one school to another

It would be very helpful to be able to transfer information from one school to another as our students do eventually move from one to the other. So instead of having to manually add them and re-enter all their information and records, we could sim...
Guest 3 months ago in Desktop User Suggestions 0

Syncing Accounts

Family Data edit should appear on another user without having to log out and then back in.
Guest about 1 month ago in Desktop User Suggestions 0