Creme de la Creme / KinderCare has specific password requirements.They would like Procare to either match these requirements or allow their System Supervisors to enact the additional password requirements. Minimum - 14Complexity - 3 of 4 types (Up...

The current process for customers expecting a high volume of registrations involves notifying their Account Manager, who in turn informs Development that additional server capacity will be needed. Customers typically know to request this either be...

For some reason, sponsor #2 can see the subsidy ledger amount on the parent app when trying to pay. Sponsor #2 needs to be able to pay so should not have his own ledger.

Several clients in Implementation and/or support need assist with role setup. When copying roles to another Role name the system does not display the activity ids and permissions associated - they remain yellow as the copied role is hard coded. Pl...

Right now, when you go to the Approvals > Waitlist screen, the screen shows you pending registrations but not in chronological order, so it is hard to easily visually see the order in which you should be approving children from the waitlist. Th...

Customer has been editing pre-discount field when batch posting tuition and expecting it to alter the amount owed for that cycle. It was determined that the field was just intended to show any pending discounts, and was not meant to add or alter a...

Customer indicated that they are interested in co-branding on the app with Procare. This has come up several times from larger organizations that either want full white labeling/personal branding for the app, or co-branding to give their families ...

Unable to easily see families only with siblings, It is common that discounts are giving to siblings or children that are in the same family. Create a report that shows the siblings easily so you can see the siblings in the system and what discoun...

Multiple customers are interested in connecting Procare Engage photos to online software where they can download the images and have them turned into a "yearbook".Example company Meminto Stories https://meminto.com/

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement