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Change post-date when using Payment Rec Tool

Customer would like to be able to adjust the post date for transactions added to the ledger via the Payment Reconciliation tool.
Jesse Hartman 17 days ago in Procare Desktop / Enterprise Support 0

Be able to keep reports in DT open while performing other actions

Customer provided feedback that with the migration of TE reports into Desktop, they can no longer have TE reports open in one screen while reviewing accounts in DT with another. Customer would like to be able to open the report or reports they nee...
Jesse Hartman 17 days ago in Procare Desktop / Enterprise Support 0

Cusotmer would like to create mailing labels, they send out birthday cards to students

11/18/25 BAM 84659484 - Customer would like to create mailing labels, they send out birthday cards to students
Pam Littleton 17 days ago in Online Ideas Workspace / Other 0

Center in PA requested for Milestones to be updated, the Pennsylvania state standards were updated in 2024

11/18/25 BAM 26962888 - Center in PA requested for Milestones to be updated, the Pennsylvania state standards were updated in 2024
Pam Littleton 17 days ago in Online Ideas Workspace / Other 0

Customer would like the fields on the bulk upload spreadsheet to reflect the default fields that are in student profiles in Procare so that all the information that is in Procare by default will be able to be uploaded in bulk

BAM 80131389 - Customer would like the fields on the bulk upload spreadsheet to reflect the default fields that are in student profiles in Procare so that all the information that is in Procare by default will be able to be uploaded in bulk
Pam Littleton 17 days ago in Online Ideas Workspace / OL - Student Data / Other 0

TE POS should default to $0.00 if the balance is below $0.00 to avoid accidental refunds

Summary TSYS recently blocked some unusually large refund attempts that were unintentionally initiated at the point of sale. The issue stems from the TE POS screen defaulting the transaction amount to the account’s current ledger balance. This is ...
Preston Holden about 1 month ago in Procare Desktop / Internal Facing 0

Payment Decline Email Communications

Since the migration to TransIT, the Declined Payment email notifications are no longer being sent. These notifications were an important tool for users, serving as an early warning system for bounced payments. Restoring this feature would help cen...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

Custom Report - No Schedule or Billing

Customer Funded Report Request Customer is asking for a hybrid report that combines “Children with no Schedule” and “Children Without Contract Billing” Module/Asset: [FD/FA/AG/MT/AT/ED/PR/EL] FD, FA Type Preference: [Data View or Crystal ...
Jesse Hartman about 2 months ago in Procare Desktop / Internal Facing 0

Custom Report - Enrolled Children by Classroom

Customer Funded Report Request Customer is asking for a custom report that is identical to the existing report FD_ChildEnrollment01.rpt except that the Gender column be replaced with a column for Tracking Category (Program) that shows the Tracking...
Jesse Hartman about 2 months ago in Procare Desktop / Internal Facing 0