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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

Ideas

Showing 1308 of 1984

Tuition Express Reports Window Controls

Currently, Tuition Express report windows do not include options to minimize or maximize the screen (see attached test database screenshot). Adding these controls would greatly enhance usability, allowing users to view reports more comfortably and...
Shannon Nowak 3 months ago in Procare Desktop / External 0

In agency payment processing let us sort by child last name.

Payment amount come from the state for the entire month on one form that is alphabetical by child's last name. Agency payment posting only allows us to sort by child first name (comment) or account key. I will save a significant amount of time if ...
Guest 17 days ago in Desktop User Suggestions 0

Emergency Contact Report

It would be amazingly helpful if there was a report that could be pulled containing all of each child's emergency contacts- not just the parents.
Guest 17 days ago in Desktop User Suggestions 0

Failed Ledger Payments

TuiitionExpress/MPC used to alert us to failed payments that cleared a parents' account but did not post to the ledger. Either through the portal online, or via email, or even through TE reporting (where you could see a BOLDED item). Please bring ...
Guest about 1 month ago in Desktop User Suggestions 0

TE POS should default to $0.00 if the balance is below $0.00 to avoid accidental refunds

Summary TSYS recently blocked some unusually large refund attempts that were unintentionally initiated at the point of sale. The issue stems from the TE POS screen defaulting the transaction amount to the account’s current ledger balance. This is ...
Preston Holden about 1 month ago in Procare Desktop / Internal Facing 0

Use Acct Key on POS statements

Searching for parent and grandparents that have different last names than the account is under is very time consuming and changing it without notice or a way to change the report is really frustrating. You have made and already long process even m...
Guest 18 days ago in Desktop User Suggestions 0

Fix Credit Card

Please fix the credit card update. It is very time consuming to have to type in Credit Cards by hand. We are typing them in but if this is not fixed I will be forced to find a credit card friendly way of taking payments.
Guest 19 days ago in Desktop User Suggestions 0

Remove the "Add Verification Method" Pop-Up Window

When we add a new user to Procare and they decline the 2 step verification, they are still continuously hounded to setup 2 step. And since Procare continuously logs out every 15 min, they have to click the "Remind Me Later" button 20+ times a day....
Guest 19 days ago in Desktop User Suggestions 0

Payment Decline Email Communications

Since the migration to TransIT, the Declined Payment email notifications are no longer being sent. These notifications were an important tool for users, serving as an early warning system for bounced payments. Restoring this feature would help cen...
Shannon Nowak 3 months ago in Procare Desktop / External 0

To create a PIN, a new account takes 90 seconds to load the page when saved

When a new school is acquired, new profiles are created in order to generate a PIN. When the save button is clicked, it takes at least 90 seconds for the new account to save.
Mike Mercer 20 days ago in SCW 0