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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Communication search criteria broken up based on schedule start date

The system does not currently allow for email communication to be sent out to a group based on schedule start date. For an organization with over 2000 families, it is not possible to go through each student manually and determine if they need a we...
Mike Mercer 12 months ago in SCW 0 Future consideration

Third party hardware integration

Customer provided feedback about our current physical access hardware (feedback relevant for both KES and FPR). Customer understands that we are planning to build physical access hardware in the future, but needs a contactless option now. They wan...
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Ability to change parent information after existing families register in the connect portal

Existing families often have information change and right now they cannot edit/update that info during a registration on the connect portal
Mike Mercer 12 months ago in SCW 0 Future consideration

Reg form- needed on corporate accounts

After months of waiting, we are very excited that registration forms are finally available. I however, learned that this feature is not available on the corporate account. Consistency is key for multi-site management and this a much-needed feature...
Guest 12 months ago in Desktop User Suggestions 0

Waitlist Export to Excel Report to include Grade Level Information from SCW

Currently, the Waitlist export to Excel Report includes Grade information coming only from New Registrations/New Families (those who do not have a Family or Child ID) When pulling the report there is no Grade information data for those with Grade ...
Zaid Gleisberg 12 months ago in SCW 0 Future consideration

Enhance Custom Email Template Screen to Allow for Better Functionality When Deleting Center Level Templates from the Business Level

Cadences has thousands of records in the database when it comes to custom email templates. This is just a result of using the system for years and not cleaning up templates when they are no longer needed. Cadence is now in the process of trying to...
Robert Skylis almost 2 years ago in SCW 0 Future consideration

Consolidated school email report

Our organization would really benefit from a report that would pull the Director email associated to each school. We use RPAs multiple times a week to pull Procare reports and need an easy way for the Bot to generate an accurate current email list...
Guest 12 months ago in Desktop User Suggestions 0

Discrepancy report for meals vs clock in times

Each month we have to manually compare time cards to meals served. It would be nice to pull a discrepancy report so we can fix the errors.
Guest 12 months ago in Desktop User Suggestions 0

Config option to lock payments once posted to ledger

Creative World - 80490671 Customer reported that they want to greatly limit the ability of staff to change payments that have been posted to the system. They would like a configuration option that System Supervisors can enable which would automati...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Sync Staff Phone numbers

Staff phone numbers do not sync over. Is it possible to ensure they do?
Guest almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 Future consideration