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Online Ideas Workspace

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Back-Date payments

When parents pay with cash or checks, they don't always get posted on the same day due to workflow at the centers. In some cases, like schools and rec centers, payments don't always go directly to the program director. They may go to the accountin...
Guest about 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 5 Will Not Implement

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / Other 0 Future consideration

Permission groups for staff

centers would like the ability to create user groups for OL/FE so they don't have to manually change individual staff member permissions
Courtney Iversen over 1 year ago in Online Ideas Workspace / OL - Permissions 1 Planned

CRM Payments to show in Billing Account ledger

Centers need to be able to see CRM payments in the family account ledger and the student account ledger so that they will know it is part of the end-of-the-year tax statement for families. Centers aren't sure if they need to create an invoice to r...
Kelli Boreson about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

adjust the default year when running tax statements

Currently, when a parent is generating a tax statement, the default year is 2018. The parent needs to select the year and scroll down to the most current year. It would be better if the most recent year was the default and the list could display t...
Debbie Scarlett Foster about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

Allow Lesson Plan Customization or Upload for customer specific templates

Customer would like to upload their own Lesson Plan Template for greater control on how teachers enter in Lesson Plans
Beth Carlin 6 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Failed payment for Procare email to provide steps on how to update payment method

Customer is upset because he has to call into support as the email for his failed monthly Procare payment did not provide the steps for him to update payment method. Add steps for updating the Online payments into the failed payment email sent to ...
Kelsey Boyd about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.

BAM 61282554 - Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.
Pam Littleton about 2 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Customer would like the ability to remove the time stamp on the daily activites

BAM 18613230 - Customer would like the ability to remove the time stamp on the daily activities
Pam Littleton about 2 months ago in Online Ideas Workspace / OL - Daily Activities 0

Customer would like staff to be able to transfer rooms when using the QR code without having to go to the kiosk to do so

BAM 96329000 - Customer would like staff to be able to transfer rooms when using the QR code without having to go to the kiosk to do so
Pam Littleton about 2 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 In Review