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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Showing 2023

Automate the receipt process so it gets emailed directly to families when payment posts.

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Guest over 1 year ago in Desktop User Suggestions 0

[bug] not able to save video for iPhone user

there’s used to be a share/save button prior to opening photos/vidoes media. It’s disappearing now, so I have to click photos and then click the share button to save images. However there’s no such button for video, I can’t share and save them. (S...
Guest over 1 year ago in Desktop User Suggestions 0

Add Tool tip to Define (Month) in days when setting up Immunization reminders

If setting up a reminder for many months out ex 60 months you lose 5 days a year so that is 25 days over that span so the date listed for the due date appears to be off by a month since the customer is expecting it to have the day of the month the...
Brian Bistline over 1 year ago in Online Ideas Workspace / Other 0 In Review

Customer needs ability to have admins change child centers on the child tab within a center Level

These admins need the ability to switch kids between the centers they oversee. They have too many centers and frequent changes (that need to be updated immediately), for someone with Business Level access to be doing it for them. To our knowledge,...
Tammy Schroeder over 2 years ago in SCW 1 Will Not Implement

Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families
Guest over 1 year ago in Desktop User Suggestions 0

Multifamily enhancement where parents cannot see other parent's information

Primrose Customer is requesting for an enhancement where parents are not able to see other parent information such as name, email and phone number of the other parent from their App or Website.
Kelsey Boyd over 1 year ago in Online Ideas Workspace / OL - Student Data 0 In Review

Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...
Guest over 1 year ago in Desktop User Suggestions 0

Ability to add attachments to staff messages

Customer has a weekly message that goes out to staff and wants to be able to add an attachment excel document
Kristy Sutton over 1 year ago in Online Ideas Workspace / OL - Staff Messaging 0

Automated Standard Report generation and distribution

The Gardner Schools - 72930752 Customer would love to see a feature where they can configure specific Standard Reports to run on a recurring basis, and have those reports emailed to a list of email recipients that they can set beforehand. Example:...
Jesse Hartman over 2 years ago in Procare Desktop / Enterprise Support 4 Will Not Implement

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest over 1 year ago in Desktop User Suggestions 0