Customer would like to have additional granularity in User Group Limits for controlling whether the 'amount' field can be updated from the Billing Box by a user.
They would like to allow users to access to the Billing Box, but they want a User Group Limit option under 20.20.10.0 to block the default rate in the 'amount' field from being altered by a user.
Product Area | Center Management |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |
How does this impact the customer's business?
It is their policy to adjust rates through credits, it is additional administrative work to run reports and enforce that policy rather than have permission guardrails in place to prevent billing box pricing adjustments. |
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Requesting Customer | Creme de la Creme - 62563000 |