Ideas

Multi-site organizations are experiencing confusion when using the Tuition Express Payments by Type report. Although the report header reflects a single location, the output includes transactions from all associated sites. This creates a mismatch ...

Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.

Customer would like to receive an email notification when a parent makes a payment via MyProcare or Engagement.This would hopefully be a setting that can be toggled on, as other location may not want this enables.The customer does not plan to turn...

It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Exam...

11/18/25 BAM 84659484 - Customer would like to track custom fields based on time period (monthly) in a report

11/18/25 BAM 84659484 - Customer has multiple customer reports saved but would like to be able to add a 2nd lable to distinguish each customer report

BAM 78218614 - Supposedly, the whole state of CA is going to have to report attendance to Aires(?). This customer would like to see an integration with that software.

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...

Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.