The myprocare payment page currently shows a graphic of different card types accepted - VS, MC, DS, AMEX. This does not correspond with the center's actual payment configuration and causes confusion to parents who may want to use a payment type th...

Procare Desktop allows centers to surcharge all card payments. Procare Online only allows a surcharge to be placed on Credit Card payments. This can be terribly frustrating for Online customers. Often they ask why we can't surcharge all payment ty...

Right now when a New family is filling out registration forms on MyProcare if they don't complete it within 15 minutes and press complete it just sends them back to the home screen to login their email. Many of these forms are state mandated and v...

Center's would like the ability to tell a MyProcare payment from a POS (via ledger card). The center has the ability to tell an MPY payment from other POS transactions and would like this ability for MyProcare.

Currently, this functionality requires that each invitation be emailed 1 family at a time. If only inviting a limited number of people to register, this is not terribly inconvenient, however when it is necessary to invite larger groups (i.e. new P...

Center's get confused about how to have staff check in/out because it says Parent Kiosk.

Boys & Girls of Western PA needs the checkin/out times for transfers and/or moves into attendance groups included in the child detail attendance report in SCW

Currently, YMCA of SIBC (Canadian client) uses Brightpath's custom tax statement as SCW only has 2 tax statements that meet Canadian federal tax guidelines. The other statement is for London Bridge, but they can't use theirs because it has a hardc...

When there is a brief connection issue in Desktop while processing Tuition Express, the program throws the 4000 error message and directs the user to contact support. However, this error is always a brief connection drop and is resolved by either ...

It would be very helpful for customers to have a way to batch transfer cell numbers for parents to parent engagement. Or have the cell numbers transfer to parent engagement without any action from the customer. Currently using Procare messaging se...