Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Online Ideas Workspace

Showing 9

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Allow Staff Attendance to Sync from Engage to Desktop

Allow for Staff to utilize contactless Check in via QR Code and allow that attendance to Sync to Desktop.
Jessica Furey over 3 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 1 Will Not Implement

Sync Staff Timecard

Almost none of my PE clients use the staff timecard because it does not sync to Procare desktop.
Guest over 3 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 6 Will Not Implement

Hide Pendo Advertisement of TE to Customers Outside of US

For customers outside of the US, they will need to use Stripe as their payment processor. A better customer experience would be to remove the pendo that advertises TE in the top right corner sinc ethey cannot use TE.
Kelly Kohlhagen 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 2 Will Not Implement

Leads Reports

Improve Leads reporting to include reporting how many leads are coming in for a specified date range. This is helpful with marketing and forecasting how many new families are enrolling per month at any given time of year.
Shannon Nowak over 3 years ago in Online Ideas Workspace / OL - Reports 0 Will Not Implement

Prevent teachers from editing milestone configuration

Requested by Creative World. In the website, staff can go to Learning > Lesson Plans > All Milestones > And add/remove domains/subdomains/milestones. They don't want teachers to have access.
Guest over 4 years ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0 Will Not Implement

Allow Centers to Add a Surcharge for Debit Card Payments

Many centers are greatly disappointed when they learn that Procare Online & Tuition Express can only add a surcharge for Credit Card Payments. Many centers that have used other processing services, like Stripe, are accustomed to passing on all...
Zachary Keith over 3 years ago in Online Ideas Workspace / OL - Billing & Accounting 3 Will Not Implement

Explain staff permissions

Parent Contact has a question mark to explain what it is/ means. Please add one to every section of Permissions. They are confusing for centers. Thank you!
Kami Lee over 3 years ago in Online Ideas Workspace / OL - Permissions 0 Will Not Implement

Description of staff permissions

Customers always ask what each permission really means or limits in the "role and permissions" section for staff. The only explanation offered is for "parent contact". Can all of the permissions have an explanation for them when you hover your mou...
Kami Lee over 3 years ago in Online Ideas Workspace / OL - Permissions 0 Will Not Implement