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Online Ideas Workspace

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Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline 3 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Have Custom Fields Selections sync to Emergency Cards in Quick Reports tab Under Student Section

Customers are able to customize what information their Emergency Cards pull, with the option to save the preferences to the Quick Reports tab in the student section. Online Help Center articles are worded in a way that makes customers think any pr...
Benita Levario about 17 hours ago in Online Ideas Workspace / OL - Reports 0

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 18 days ago in Online Ideas Workspace / Other 0

Corporate Categorized Transaction Summary Report

Customer would like a Corporate version of the Categorized Transaction Summary Report.They want to be able to run the report for all or some of their locations in one spot, rather than having to log into each location, one at a time, to run the re...
Beth Carlin 1 day ago in Online Ideas Workspace / OL - Reports 0

API connection for Learning Beyond Paper

Customer would like API connection for Learning Beyond Paper
Beth Carlin 1 day ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen 4 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Add a message or tooltip to the Merchant Statement report to clarify how the report functions

It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Example:...
Brian Bistline 19 days ago in Online Ideas Workspace / OL - Reports 0

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak about 1 month ago in Online Ideas Workspace / Other 0

Customer would like to see absenses (with a note about why they were absent) included in the weekly/ monthly attendance reports

BAM 72152357 - Customer would like to see absences (with a note about why they were absent) included in the weekly/ monthly attendance reports
Pam Littleton 9 days ago in Online Ideas Workspace / OL - Sign In & Attendance 1 In Review

Add time stamp for last update to Billing Filter Buttons

The calculated balance amounts displayed on the Amount Unpaid and Amount In Process filter buttons within the Billing section are not updated in real time. This delay has led to confusion and mistrust among hundreds of customers who rely on these ...
Brian Bistline 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration