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Failed Ledger Payments

TuiitionExpress/MPC used to alert us to failed payments that cleared a parents' account but did not post to the ledger. Either through the portal online, or via email, or even through TE reporting (where you could see a BOLDED item). Please bring ...
Guest about 19 hours ago in Desktop User Suggestions 0

Billing

Please check out Brightwheel's billing on Youtube. The billing is great!
Guest 1 day ago in Desktop User Suggestions 0

copy and paste

We should be able to copy from another area and paste into the procare app.
Guest 1 day ago in Desktop User Suggestions 0

Have more operators for your help line and communicate procare problems

On hold for 4 + hours today then disconnected, called back several hours later listed aas 3182 in the Que. disconnected after 20 minutes
Guest 6 days ago in Desktop User Suggestions 0

Syncing Accounts

Family Data edit should appear on another user without having to log out and then back in.
Guest 8 days ago in Desktop User Suggestions 0

other forms of verification

As of right now we are only given the option to verify through text message. There should be another option like email. People may lose their phone, or it could be damage or disconnected. There needs to be another option for verification.
Guest 9 days ago in Desktop User Suggestions 0

Add a submit button to drop-off notes

We would like to request the addition of a submit button on the drop-off notes feature in the parent side of the app. As it stands, there is no way to minimize the keyboard when inputting text into the Additional Notes section of drop-off notes. P...
Guest about 2 months ago in Online Ideas Workspace / OL - Documents 0

Can we implement actual time clock in versus rounded time within our timecards?

Our Director would like to see actual time clock in and out. We should not be rounding.
Guest 13 days ago in Desktop User Suggestions 0

Add the Deposit Report # to the POS Expected Deposit Dates report & to the Bank Account Activity report.

We need ro reconcile transactions hitting our bank account agains Procare/TE Deposit Reports. When a trabsaction hitting our bank account is the result of adding/subtracting multiple Deposit Reports, then we have a very hard time to reconcile. Hav...
Guest 27 days ago in Desktop User Suggestions 0

Display timecards and/or current room in Check in for parents whose child has transferred rooms

This would benefit parents whose children have transferred rooms during the day by allowing them to know right away which room to find their child in.
Jason Campbell 27 days ago in Desktop User Suggestions 0