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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline 2 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Have Custom Fields Selections sync to Emergency Cards in Quick Reports tab Under Student Section

Customers are able to customize what information their Emergency Cards pull, with the option to save the preferences to the Quick Reports tab in the student section. Online Help Center articles are worded in a way that makes customers think any pr...
Benita Levario about 4 hours ago in Online Ideas Workspace / OL - Reports 0

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 17 days ago in Online Ideas Workspace / Other 0

Make an Alert for Checking In/Out

It would be nice to have an extra alert added for check in and out functions after the button is pressed. Sometimes when you press those buttons and move away from the screen to a different user, the time will get missed in the system because it i...
Guest about 2 hours ago in Desktop User Suggestions 0

Procare won't allow for 2 agency schedules per child

We are now required to stack the billing with agency payments. The children need to be in the same classroom, for the same days, with 2 different schedules. This is to allow one agency to cover the morbning, and the other to cover the afternoon. C...
Guest about 5 hours ago in Desktop User Suggestions 0

Corporate Categorized Transaction Summary Report

Customer would like a Corporate version of the Categorized Transaction Summary Report.They want to be able to run the report for all or some of their locations in one spot, rather than having to log into each location, one at a time, to run the re...
Beth Carlin 1 day ago in Online Ideas Workspace / OL - Reports 0

API connection for Learning Beyond Paper

Customer would like API connection for Learning Beyond Paper
Beth Carlin 1 day ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen 3 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Add a message or tooltip to the Merchant Statement report to clarify how the report functions

It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Example:...
Brian Bistline 18 days ago in Online Ideas Workspace / OL - Reports 0

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak about 1 month ago in Online Ideas Workspace / Other 0