When a new school is acquired, new profiles are created in order to generate a PIN. When the save button is clicked, it takes at least 90 seconds for the new account to save.

Is there a way (or report) that accounts that are habitually on the returns/declines report can be proactively identified?

I have a customer whose staff and families use the mobile app and are having translation issues. When staff sends a message to parents in English, parents do not have the option to highlight the text and translate the message into their native lan...

Client would need TE BAR to populate daily and be sent to SFTP file folder of their choice

BAM 91527845 does not want parents to use Office Chat

Customer would like to be able to see if a message has been read by the parents who received the message.This would be beneficial when communicating in person or over messages while being aware if the parents are reading the messages that staff ar...

BAM 52626242 - Customer would like to turn on auto reply message when parents message the school after hours

Sometimes students are accidentally marked as "inactive" when they have an active PRA. In this sutation, they do not show up on reports. Can the system alert the user when this occurs with a student?

BAM 36408873 wants the ability to archive a thread so they're not seeing all messages in their inbox.

BAM 36408873 would like the ability to mark messages as unread to come back to later (like when a parent makes a request and the admin/staff doesn't have time to do it right now but doesn't want to forget).