Client stated that when parents are signing up it may reject their password but does not give any guidance on what is allowed or required. Please provide some guidance to parents or indication of the issue if the password is rejected. Thank you.

Currently in onboarding, the CIS has to mark to enable edocs in Queen Bee for every online customer.

If a client uploads a document that does not meet the requirements it should let them know. Currently if they upload a document that is too big it just does not send. They need to have a error or something letting them know if the upload is not su...

The wording and directions are not very clear for the parents to sign up. Asked that the directions be more clear or provide step by step directions.

Currently, when using the op in API, the output is "no" no matter what.

When parents make an ACH payment in SCW, there is a bank account number verification step. An added verification step for the routing number would be helpful.

Premier has requested Washington be added to the list of states where the integration is available.Premier uses Desktop + Engage Salesforce breakdown 220 Current Online Customers (In Washington but not necessarily using KinderSystems) Enterprise C...

The Nest has requested Ohio be added to the list of states where the integration is available.The Nest uses Desktop + Engage. Salesforce breakdown in Ohio 378 Current Online Customers (In Ohio but not necessarily using KinderSystems) Enterprise Cu...

If you go to the School Settings > General Settings on the staff side there are links to Help Articles under a Learn More link. On the Parent's website view could you put the guides for Documents for Parents in a Learn More link on the document...

If setting up a reminder for many months out ex 60 months you lose 5 days a year so that is 25 days over that span so the date listed for the due date appears to be off by a month since the customer is expecting it to have the day of the month the...