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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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SCW

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Make pre-discount field unchangeable when batch tuition posting

Customer has been editing pre-discount field when batch posting tuition and expecting it to alter the amount owed for that cycle. It was determined that the field was just intended to show any pending discounts, and was not meant to add or alter a...
Dustin Jones about 1 month ago in SCW 0

Customer needs ability to collect registration and deposit upon registration

There is currently not a solution for this. We do provide a work around, but it causes extra work to add credits to the ledger.
Chasity Dorsey over 1 year ago in SCW 1

Registration - Gender

The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Guest over 3 years ago in SCW 3

SCW - Additional information displayed on Regsitration Tile

It would be beneficial to clients to be able to see the current ratio as well as the room the children requested within the line on the registration tile. As it is right now, the client would need to constantly pull a report or check the semester ...
Courtney Masters over 1 year ago in SCW 0

Display ACH Reconciliations Greater than 10 Days

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement
Kaly Nasiff about 2 months ago in SCW 0

SCW - Clients need the ability to either pull a report or a PDF file of the registration confirmation questions

SCW - Clients need the ability to either pull a report or a PDF file of the registration confirmation questions that the families have marked that they read/agreed to during the registration process. Many schools need this as a licensing requireme...
Courtney Masters over 1 year ago in SCW 1

Add Arizona as an approved state for the Kinderconnect Integration

Kinderconnect is a 3rd party provider that partners with state subsidys to track attendance for subsidy billing. Arizona is an approved state for the Desktop and Online platforms and would like to announce in January that Procare is an approved pl...
Preston Holden 4 months ago in SCW 0

SCW - Children only being displayed in one tile (Registration/Waitlist)

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...
Courtney Masters over 1 year ago in SCW 0

SCW - Ability to re-order extra program questions

Customers who use SCW for onboarding often require robust enrollment and registration features. Due to the diverse markets, demographics, and geographical areas in which we operate, the ability to incorporate custom questions, which may be specifi...
Dilan Roopan about 1 year ago in SCW 0

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters over 1 year ago in SCW 1