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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add billing items through schedule templates

Customer wants to add billing lines to schedule templates so when a template is added to a child's record then there are billing lines added at the same time and tied to the schedule. Default line items associated with a schedule template would al...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 In Review

Activity Summary Screen - Print to PDF

Customer would like to Print/Send the Activity Summary screen. Suggestion: Add a Print to PDF option at the top right. Print what is currently showing on the Activity Summary screen, respecting the filter. Customer mentioned it provides a wonderfu...
Beth Carlin 7 months ago in Online Ideas Workspace / OL - Daily Activities 0 In Review

User/Timestamp data for Child Schedules

Customer would like to see user and timestamp data for changes made to schedules that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to do so currently because...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 1 In Review

Parent invitation

The wording and directions are not very clear for the parents to sign up. Asked that the directions be more clear or provide step by step directions.
Guest about 4 years ago in Online Ideas Workspace / Other 2 In Review

ACH Routing Verification addition

When parents make an ACH payment in SCW, there is a bank account number verification step. An added verification step for the routing number would be helpful.
Mike Mercer almost 2 years ago in SCW 0 In Review

Live Sign In Feed - Green Dot

The live sign in feed is pretty confusing for clients. There may be multiple entries for a child if transferred to another room and the green dot will not show on all entries, or even the most recent. Could we get green dot to show on all entries,...
Guest almost 4 years ago in Online Ideas Workspace / OL - Sign In & Attendance 1 In Review

Live Room Feed - Not live

The Live room feed is not really live, you have to refresh the screen to see any new data. Can we make it auto-refresh or something?
Guest almost 4 years ago in Online Ideas Workspace / OL - My School 0 In Review

Payment Reconciliation Tool - Not include already posted payments

Customers would prefer that the Payment Reconciliation Tool only show successful payments that have not posted to the ledger. Kama`aina Kids - 10859000 has reported successful payments and refunds showing in the Payments reconciliation tool that a...
Beth Carlin 8 months ago in Procare Desktop / Internal Facing 1 In Review

Hide disenrolled children

I have foster parents who get kids for a short amount of time. It would be nice to be able to shrink them or hide them once they are gone.
Guest over 1 year ago in Desktop User Suggestions 0 In Review

KES: increase max allowed code numbers from 512 to at least a count of 1,999 . Procare DT Hardware product (Keyless Entry System)

Please add more details Required V2 KES, very large centers are hitting a wall, their current family/employee count exceeds the capacity of codes the V2 KES can handle. From two unrelated center calls it seems to max out at about 512 codes. The l...
Mark Boicey 9 months ago in Procare Desktop / External 1 In Review