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Showing 595 of 2016

In agency payment processing let us sort by child last name.

Payment amount come from the state for the entire month on one form that is alphabetical by child's last name. Agency payment posting only allows us to sort by child first name (comment) or account key. I will save a significant amount of time if ...
Guest about 1 month ago in Desktop User Suggestions 0

Emergency Contact Report

It would be amazingly helpful if there was a report that could be pulled containing all of each child's emergency contacts- not just the parents.
Guest about 1 month ago in Desktop User Suggestions 0

Use Acct Key on POS statements

Searching for parent and grandparents that have different last names than the account is under is very time consuming and changing it without notice or a way to change the report is really frustrating. You have made and already long process even m...
Guest about 1 month ago in Desktop User Suggestions 0

Fix Credit Card

Please fix the credit card update. It is very time consuming to have to type in Credit Cards by hand. We are typing them in but if this is not fixed I will be forced to find a credit card friendly way of taking payments.
Guest about 1 month ago in Desktop User Suggestions 0

Remove the "Add Verification Method" Pop-Up Window

When we add a new user to Procare and they decline the 2 step verification, they are still continuously hounded to setup 2 step. And since Procare continuously logs out every 15 min, they have to click the "Remind Me Later" button 20+ times a day....
Guest about 1 month ago in Desktop User Suggestions 0

Negative POS payments

Is there a way to block or limit the ability for negative amounts to be entered into the payment amount box when parents (or staff) are preparing (via ledger or check-in) to pay on their account? Often it appears that balances come over pre-filled...
Guest about 1 month ago in Desktop User Suggestions 0

Update Parent Authorization Form for ACH

With the new payment method update it is now asking for the CVV# for debit or credit cards and there is not an option on the form to add it.
Guest about 1 month ago in Desktop User Suggestions 0

I suggest someone from office try the customer support and see if they are able to get thru. I have been trying for 3 days now.

No description provided
Guest about 1 month ago in Desktop User Suggestions 0

Add the Deposit Report # to the POS Expected Deposit Dates report & to the Bank Account Activity report.

We need ro reconcile transactions hitting our bank account agains Procare/TE Deposit Reports. When a trabsaction hitting our bank account is the result of adding/subtracting multiple Deposit Reports, then we have a very hard time to reconcile. Hav...
Guest 2 months ago in Desktop User Suggestions 0

Display timecards and/or current room in Check in for parents whose child has transferred rooms

This would benefit parents whose children have transferred rooms during the day by allowing them to know right away which room to find their child in.
Jason Campbell 2 months ago in Desktop User Suggestions 0