It would be amazingly helpful if there was a report that could be pulled containing all of each child's emergency contacts- not just the parents.

Searching for parent and grandparents that have different last names than the account is under is very time consuming and changing it without notice or a way to change the report is really frustrating. You have made and already long process even m...

Please fix the credit card update. It is very time consuming to have to type in Credit Cards by hand. We are typing them in but if this is not fixed I will be forced to find a credit card friendly way of taking payments.

When we add a new user to Procare and they decline the 2 step verification, they are still continuously hounded to setup 2 step. And since Procare continuously logs out every 15 min, they have to click the "Remind Me Later" button 20+ times a day....

When a new school is acquired, new profiles are created in order to generate a PIN. When the save button is clicked, it takes at least 90 seconds for the new account to save.

Is there a way (or report) that accounts that are habitually on the returns/declines report can be proactively identified?

Is there a way to block or limit the ability for negative amounts to be entered into the payment amount box when parents (or staff) are preparing (via ledger or check-in) to pay on their account? Often it appears that balances come over pre-filled...

With the new payment method update it is now asking for the CVV# for debit or credit cards and there is not an option on the form to add it.

We need ro reconcile transactions hitting our bank account agains Procare/TE Deposit Reports. When a trabsaction hitting our bank account is the result of adding/subtracting multiple Deposit Reports, then we have a very hard time to reconcile. Hav...