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Reinstate Declined Auto Charge Emails

We use to receive emails from the declined auto charges however, that has been changed, and we no longer do. This feature was super helpful to see which families we needed to focus on regarding declined payments. We currently have over 250 familie...
Guest 24 days ago in Desktop User Suggestions 0

On the home page where the news is listed you have convenient spelled incorrectly.

No description provided
Guest 24 days ago in Desktop User Suggestions 0

Customer Log Default

Invoices sent out should automatically be added to the customer log and make the user responsible for turning it off if they don't want the option. The box is small and not a very visible reminder when your in the middle of billing.
Guest 25 days ago in Desktop User Suggestions 0

Fix Tuition Express

Why has there been so many issues with billing and tuition express lately? We've been using this for a few years and just recently it's been awful.
Guest 25 days ago in Desktop User Suggestions 0

MFA

Please add multi-factor authentication to the app and online version. We hold a lot of data and family information in these platforms and it seems irresponsible that you all would not have this.
Guest 25 days ago in Desktop User Suggestions 0

Procare Online Ratio Monitoring Sync

Allowing staff check-ins made through Procare Check-In to sync with Procare Online (also known as Procare Engagement)
Guest 27 days ago in Desktop User Suggestions 0

Students BIrthdays

PLEASE add students birthdays back to the dashboard. It has employees birthdays listed but now the students are missing .
Guest 30 days ago in Desktop User Suggestions 0

Add the Deposit Report # to the POS Expected Deposit Dates report & to the Bank Account Activity report.

We need ro reconcile transactions hitting our bank account agains Procare/TE Deposit Reports. When a trabsaction hitting our bank account is the result of adding/subtracting multiple Deposit Reports, then we have a very hard time to reconcile. Hav...
Guest about 2 months ago in Desktop User Suggestions 0

Display timecards and/or current room in Check in for parents whose child has transferred rooms

This would benefit parents whose children have transferred rooms during the day by allowing them to know right away which room to find their child in.
Jason Campbell about 2 months ago in Desktop User Suggestions 0

corp controls over who receives declined payment notifications

I have staff receiving confidential declined parent payment notifications that have no business receiving this information. I also have NO control to change this. This puts our operation at risk for adversely sharing confidential client information.
Guest about 1 month ago in Desktop User Suggestions 0