Can we add sound and/or text message to SISO Notifications?
Caller explained that they have students playing sports outdoors when parents come to sign them out, and they do not always see the notifications that the child's been signed out, other than seeing the green dot go away.
Center doesn't want parents to get communication from Procare until invited. That way they can test features without accidentally sending things from Procare before families have been informed about Procare. BAM 89267091 requested this.
Clients would like a way6 to set and receive notifications whenever a parent selects a certain response. e.g. Does your child have a fever? a yes response would trigger an alert or notification.
In the app parents are able to individualize their settings and notifications, but when they login to connect from a computer they do not have those same options. Some centers have parents that do not have access to smart phones but do not want to...
Client was confused why we would allow parents to receive an email notification when they receive a message, but staff cannot. Please add email notification for staff for Parent Connection Messages.
Customer would like there to be an option for parents to choose whether they want the daily summary sent to them. Currently it's an all or nothing configuration option, and the customer would like to give parents the option to receive if they choose.
I have had numerous clients tell me that they do not get Push Notifications when the parents are messaging them. Please let us know if there are specific things that need to be in place for this to work?
EDocs - alerted or notified when a family adds a document.
EDoc's - schools would like to be notified when parents upload a document via EDoc's so that they can act and proactively to take care of any items that are pending their review from parents as well as licensing requirements.