Ideas

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...

Allow the ability for parents and staff to react to messages in the app

I have had requests from numerous clients asking if there is a way to turn off the ability for parents to message the school. Clients still want to message families but it would be great if they could turn off the parent's ability to reply in sett...

Customer would like to edit parent messages that are set for admin approval BAM 45669455

If we set the Messages to require approval the only option then is to approve or delete. Client would like to edit messages before they go out. I suggested that she delete the message and then re-write to her satisfaction but then the message woul...

Customer Vine Street Child Care reports that guardians of Graduate students are still receiving email from Procare. All statuses but "Active" should suppress email communication, as the family is no longer with the center and the student will not ...

Procare has been great and easy to use thus far. One noticeable feature gap is the absence of the ability to react to a message/picture. It was nice in Kinderpass to be able to give a thumbs up or heart emoji to quickly let the teacher know we saw...

Create ability for the admins to set some staff members to have their messages to parents require approval, but not all the staff messages to parents.

Customer would like to see a way for staff to signal to parents that they are in need of, or running short on particular items such as diapers, formula, etc.

The non-admin staff are able to delete the messages that they have sent to parents. I can foresee this being a concern for Admins that they could send parents a message and then delete it. Please offer some option for permissions on deleting the m...