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OL - Parent Messaging

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AI-Assisted Message Proofing for Parent Communications

I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...
Genny Golden 4 months ago in Online Ideas Workspace / OL - Parent Messaging 0 In Review

Remove the words emergency and alerts from text messaging box

Remove the words "emergency" and "alert" from the text messaging box that allows you to send SMS messages. This concerns centers and this center, in particular, never used this functionality bc they were concerned that they would worry parents - B...
Pam Littleton 4 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Customer would like ability to have families be able to "react" to messages and photos

Procare has been great and easy to use thus far. One noticeable feature gap is the absence of the ability to react to a message/picture. It was nice in Kinderpass to be able to give a thumbs up or heart emoji to quickly let the teacher know we saw...
Chasity Dorsey almost 4 years ago in Online Ideas Workspace / OL - Daily Activities / OL - Parent Messaging 1

Ability to approve messages for just some staff

Create ability for the admins to set some staff members to have their messages to parents require approval, but not all the staff messages to parents.
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Permissions to delete messages

The non-admin staff are able to delete the messages that they have sent to parents. I can foresee this being a concern for Admins that they could send parents a message and then delete it. Please offer some option for permissions on deleting the m...
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Chat room for Parents

Client was asking about the messaging and was hoping that parents could communicate with each other?
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 1

Collapse messages

Center would like the ability to collapse messages so they do not have to go through 5 or 6 pages of messages when they send out a message. They stated they miss messages at times because the parent does not show up at the top of the list.
Ali Knapp 7 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Sending voice messages to families

Customer, Jamie Chiero is looking for a way to send voice messages to families through Procare Online/Engage. This could be beneficial for families who are not able to read messages throughout the day, but could open a voice message instead.
Kelsey Boyd 9 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Easy way to print parent/staff messages

Londa Quittem from New Horizon is looking for an easy way to print parent messages. Currently, The best way to print off messages for a student is to go to the message thread on the website, load all the messages needed, select them by clicking an...
Kelsey Boyd 10 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Email notifications for parent messages

Client was confused why we would allow parents to receive an email notification when they receive a message, but staff cannot. Please add email notification for staff for Parent Connection Messages.
Guest about 4 years ago in Online Ideas Workspace / OL - Notifications / OL - Parent Messaging 0