Procare Solutions Internal Ideas Portal
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OL - Parent Messaging

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Ability to edit messages before approving.

If we set the Messages to require approval the only option then is to approve or delete. Client would like to edit messages before they go out. I suggested that she delete the message and then re-write to her satisfaction but then the message woul...
Guest about 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Materials List

Customer would like to see a way for staff to signal to parents that they are in need of, or running short on particular items such as diapers, formula, etc.
Jesse Hartman 4 months ago in Online Ideas Workspace / OL - Parent Messaging 0

AI-Assisted Message Proofing for Parent Communications

I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...
Genny Golden 5 months ago in Online Ideas Workspace / OL - Parent Messaging 0 In Review

Remove the words emergency and alerts from text messaging box

Remove the words "emergency" and "alert" from the text messaging box that allows you to send SMS messages. This concerns centers and this center, in particular, never used this functionality bc they were concerned that they would worry parents - B...
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Customer would like ability to have families be able to "react" to messages and photos

Procare has been great and easy to use thus far. One noticeable feature gap is the absence of the ability to react to a message/picture. It was nice in Kinderpass to be able to give a thumbs up or heart emoji to quickly let the teacher know we saw...
Chasity Dorsey almost 4 years ago in Online Ideas Workspace / OL - Daily Activities / OL - Parent Messaging 1

Ability to approve messages for just some staff

Create ability for the admins to set some staff members to have their messages to parents require approval, but not all the staff messages to parents.
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Permissions to delete messages

The non-admin staff are able to delete the messages that they have sent to parents. I can foresee this being a concern for Admins that they could send parents a message and then delete it. Please offer some option for permissions on deleting the m...
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Chat room for Parents

Client was asking about the messaging and was hoping that parents could communicate with each other?
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 1

Collapse messages

Center would like the ability to collapse messages so they do not have to go through 5 or 6 pages of messages when they send out a message. They stated they miss messages at times because the parent does not show up at the top of the list.
Ali Knapp 8 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Sending voice messages to families

Customer, Jamie Chiero is looking for a way to send voice messages to families through Procare Online/Engage. This could be beneficial for families who are not able to read messages throughout the day, but could open a voice message instead.
Kelsey Boyd 9 months ago in Online Ideas Workspace / OL - Parent Messaging 0