Ideas

The non-admin staff are able to delete the messages that they have sent to parents. I can foresee this being a concern for Admins that they could send parents a message and then delete it. Please offer some option for permissions on deleting the m...

Client was asking about the messaging and was hoping that parents could communicate with each other?

Customer would like to see a way for staff to signal to parents that they are in need of, or running short on particular items such as diapers, formula, etc.

I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...

Remove the words "emergency" and "alert" from the text messaging box that allows you to send SMS messages. This concerns centers and this center, in particular, never used this functionality bc they were concerned that they would worry parents - B...

Change requested by a large enterprise client. In desktops user groups and permissions, Under family data and accounting.20:Family Accounting functions >10: Modify Contract billing amount Should be changed to read view only. This change would e...

Avoid the need to fully refund and then charge the difference

Client was confused why we would allow parents to receive an email notification when they receive a message, but staff cannot. Please add email notification for staff for Parent Connection Messages.

Center would like the ability to collapse messages so they do not have to go through 5 or 6 pages of messages when they send out a message. They stated they miss messages at times because the parent does not show up at the top of the list.

Customer, Jamie Chiero is looking for a way to send voice messages to families through Procare Online/Engage. This could be beneficial for families who are not able to read messages throughout the day, but could open a voice message instead.