If we set the Messages to require approval the only option then is to approve or delete. Client would like to edit messages before they go out. I suggested that she delete the message and then re-write to her satisfaction but then the message woul...

During registration, parents are leaving programs in their carts, which take a spot if there is a capacity set to the room/program. Also, if the room/program reaches capacity while it is still in a parent's cart, they are able to register into the...

Wisconsin Youth would like to there to be an enhancement to the immunization report found under reports>child>immunization report would also pull the child's unique DCW ID in addition to all the other information

6 Digits is difficult for most families to remember and often requires Staff/Admin to intervene. We have transitioned many customers from Desktop/Online FE to SCW Insites and it creates a much more difficult transition if the PINS cannot be auto-p...

Being able to assign specific fees to schools and have them show up in reporting appropriately would certainly be something pretty substantial that we would need.We do have some schools utilizing different fees and just like discounts, we would ju...

Douglas County School District had a family create a new family account back in May 2025 but somehow they registered for base registration at two separate locations. Unfortunately, we do not currently have any tracking available to prove exactly w...

Comment field Entries are not removed after saving Parents in portal are removing details in the comment field under the Personal Tab, but these changes do not remain after saving. Customer would like for this to be addressed in the future since t...

Parents struggle to log into the inSite Parent app and in turn contact center administrators for assitance. Persistent passwords, facial IDs or fingerprint scans would modernize the inSite apps and make the parent experience much better

Currently the Arizona DES SignIn/SignOut Report is not pulling parent names when they sign in/out if the child is attending a room at another center that is not listed as their family center. However, contact sign in/out do show no matter the fami...

This will prevent parents who haven't paid their balance from checking-in their child until the balance has been paid. Children should not be able to attend if their parents are not paying.