The system does not currently allow for email communication to be sent out to a group based on schedule start date. For an organization with over 2000 families, it is not possible to go through each student manually and determine if they need a we...

Existing families often have information change and right now they cannot edit/update that info during a registration on the connect portal

After months of waiting, we are very excited that registration forms are finally available. I however, learned that this feature is not available on the corporate account. Consistency is key for multi-site management and this a much-needed feature...

Currently, the Waitlist export to Excel Report includes Grade information coming only from New Registrations/New Families (those who do not have a Family or Child ID) When pulling the report there is no Grade information data for those with Grade ...

Our organization would really benefit from a report that would pull the Director email associated to each school. We use RPAs multiple times a week to pull Procare reports and need an easy way for the Bot to generate an accurate current email list...

Each month we have to manually compare time cards to meals served. It would be nice to pull a discrepancy report so we can fix the errors.

EXAMPLE: When I open a ledger and then select a report, I can only move the report around but can't see the email address. So, I have to close report, move ledger, and then ask for the report.

In the tier 1 email queue we get regular requests from parents on how they can disable the daily summaries they receive about their child

For some students that have behavior issues or medical issues, we message the parents. When we withdrawal the child/children, the messages are deleted as well. This means that we have to keep multiple children active in the system, this is very co...

We utilize the desktop version of procare. When we are adding a new child to an account we have to add documents one at a time. We have between 4-12 documents for each child upon registration. On average we enroll 200+ children for summer program ...