Procare Solutions Internal Ideas Portal
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OL - Parent Messaging

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Be able to send a message to all parents/staff at all/some locations through the Corporate Portal

Customer would like to be able to send a message to all parents/staff at all/some locations through the Corporate Portal.They will likely want this to include the Emergency SMS option, but an even just messaging without the SMS option would be a b...
Beth Carlin 15 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Suppress emails for "Graduate" status

Customer Vine Street Child Care reports that guardians of Graduate students are still receiving email from Procare. All statuses but "Active" should suppress email communication, as the family is no longer with the center and the student will not ...
Shannon Nowak 30 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake 10 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Materials List

Customer would like to see a way for staff to signal to parents that they are in need of, or running short on particular items such as diapers, formula, etc.
Jesse Hartman 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Message Reactions

Allow the ability for parents and staff to react to messages in the app
Colin Von Seggern 9 months ago in Online Ideas Workspace / OL - Parent Messaging 0

AI-Assisted Message Proofing for Parent Communications

I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...
Genny Golden 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Remove the words emergency and alerts from text messaging box

Remove the words "emergency" and "alert" from the text messaging box that allows you to send SMS messages. This concerns centers and this center, in particular, never used this functionality bc they were concerned that they would worry parents - B...
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Ability to turn off Parent messaging, for the parents.

I have had requests from numerous clients asking if there is a way to turn off the ability for parents to message the school. Clients still want to message families but it would be great if they could turn off the parent's ability to reply in sett...
Guest over 3 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Ability to edit messages before approving.

If we set the Messages to require approval the only option then is to approve or delete. Client would like to edit messages before they go out. I suggested that she delete the message and then re-write to her satisfaction but then the message woul...
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Ability to approve messages for just some staff

Create ability for the admins to set some staff members to have their messages to parents require approval, but not all the staff messages to parents.
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0