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OL - Parent Messaging

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Customer would like to turn on auto reply message when parents message school after hours

BAM 52626242 - Customer would like to turn on auto reply message when parents message the school after hours
Pam Littleton 1 day ago in Online Ideas Workspace / OL - Parent Messaging 0

Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.

BAM 21276659 - Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.
Pam Littleton 1 day ago in Online Ideas Workspace / OL - Parent Messaging 0

Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen 2 months ago in Online Ideas Workspace / OL - Parent Messaging 2 Needs More Information

Show is a message has been read

Customer would like to be able to see if a message has been read by the parents who received the message.This would be beneficial when communicating in person or over messages while being aware if the parents are reading the messages that staff ar...
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Parent Messaging 0

Schedule parent Messages

Customers would like the ability to be able to create parent messages and schedule them to send at a later time, similar to scheduled newsletters. Some customers state they have had this access in the past on other platforms, not Procare.
Kelsey Boyd about 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0 Future consideration

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake 12 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Edit Parent messages for admin approval

Customer would like to edit parent messages that are set for admin approval BAM 45669455
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Parent Messaging / OL - Permissions 0 In Review

Message Reactions

Allow the ability for parents and staff to react to messages in the app
Colin Von Seggern 11 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Ability to turn off Parent messaging, for the parents.

I have had requests from numerous clients asking if there is a way to turn off the ability for parents to message the school. Clients still want to message families but it would be great if they could turn off the parent's ability to reply in sett...
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Suppress emails for "Graduate" status

Customer Vine Street Child Care reports that guardians of Graduate students are still receiving email from Procare. All statuses but "Active" should suppress email communication, as the family is no longer with the center and the student will not ...
Shannon Nowak 3 months ago in Online Ideas Workspace / OL - Parent Messaging 0 Needs More Information