The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
TuiitionExpress/MPC used to alert us to failed payments that cleared a parents' account but did not post to the ledger. Either through the portal online, or via email, or even through TE reporting (where you could see a BOLDED item). Please bring ...
PLEASE find a way to allow increasing the font size on the desktop version for easier viewing. Many of our staff utilize laptops and it is very difficult to read desktop's very small print.
In agency payment processing let us sort by child last name.
Payment amount come from the state for the entire month on one form that is alphabetical by child's last name. Agency payment posting only allows us to sort by child first name (comment) or account key. I will save a significant amount of time if ...
Searching for parent and grandparents that have different last names than the account is under is very time consuming and changing it without notice or a way to change the report is really frustrating. You have made and already long process even m...
Please fix the credit card update. It is very time consuming to have to type in Credit Cards by hand. We are typing them in but if this is not fixed I will be forced to find a credit card friendly way of taking payments.
Remove the "Add Verification Method" Pop-Up Window
When we add a new user to Procare and they decline the 2 step verification, they are still continuously hounded to setup 2 step. And since Procare continuously logs out every 15 min, they have to click the "Remind Me Later" button 20+ times a day....
To create a PIN, a new account takes 90 seconds to load the page when saved
When a new school is acquired, new profiles are created in order to generate a PIN. When the save button is clicked, it takes at least 90 seconds for the new account to save.
Is there a way to block or limit the ability for negative amounts to be entered into the payment amount box when parents (or staff) are preparing (via ledger or check-in) to pay on their account? Often it appears that balances come over pre-filled...
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