Invoices sent out should automatically be added to the customer log and make the user responsible for turning it off if they don't want the option. The box is small and not a very visible reminder when your in the middle of billing.
Please add multi-factor authentication to the app and online version. We hold a lot of data and family information in these platforms and it seems irresponsible that you all would not have this.
corp controls over who receives declined payment notifications
I have staff receiving confidential declined parent payment notifications that have no business receiving this information. I also have NO control to change this. This puts our operation at risk for adversely sharing confidential client information.
Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
A parent was trying to pay ahead, and they are not checking for their bill. They miscalculated their payment and received a late payment on the last week of the month. They would like to be able to see an anticipated monthly payment.
With the new manage payment screen a field needs to be added to show the date the new payment method was added. Also when they add an updated payment method the previous ones should fall off. This new screen has actually made more work for us.
It would be very helpful for us to have a way to mark multiple for one question when doing staff data entry. We had to manually enter data for quite a few families, but we noticed we can only click on one entry per question. In particular, we have...
0
0
Future consideration
