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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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SCW - Auto-create 4 Digit Pins on Insites App

6 Digits is difficult for most families to remember and often requires Staff/Admin to intervene. We have transitioned many customers from Desktop/Online FE to SCW Insites and it creates a much more difficult transition if the PINS cannot be auto-p...
Dilan Roopan almost 2 years ago in SCW 0 Future consideration

Edits should save after making changes to comment field in Connect Portal Personal Tab

Comment field Entries are not removed after saving Parents in portal are removing details in the comment field under the Personal Tab, but these changes do not remain after saving. Customer would like for this to be addressed in the future since t...
Guest 5 months ago in SCW 0 Future consideration

Policy and Waiver Details Documented

A customer edited the policy and waiver details, some families registered, and then the admin edited the policy and waiver details again, but now they have no record of what the previous families agreed to. This customer would like the policy and ...
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Leads 0 Future consideration

Registration Form Checkbox Design

In a checkbox form field where the checkbox is required and there is a lot of text, the checkbox can be hidden because you have to scroll down within the text box. This happens also on the policy and waiver tab. The form doesn't tell you where you...
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Leads 0 Future consideration

Corp Report - Filtered Charge Description

Customer would like to have a Corporate Standard Report that lets them filter for specific charge descriptions and display the numbers by location. They need a narrow view of their charges in order to identify trends across their offerings by scho...
Jesse Hartman 5 months ago in Procare Desktop / Internal Facing 1 Future consideration

Add persistent passwords, facial IDs or fingerprint scans to inSite apps

Parents struggle to log into the inSite Parent app and in turn contact center administrators for assitance. Persistent passwords, facial IDs or fingerprint scans would modernize the inSite apps and make the parent experience much better
Mike Mercer about 1 year ago in SCW 0 Future consideration

Integrate 1Place Childcare with Desktop

1Place Childcare is interested in an integration with Desktop to bring over basic Child and Family Data to 1Place Childcare.When they mentioned this at the KRK Director retreat, KRK users were very interested in integration.
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 2 Future consideration

Student Scheduling - Time Options

Ability to handle multiple time options in the online web portal for students (ex: more than just AM and PM options, further out at a time).
Rachel Haver 10 months ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration

Arizona DES SignIn/SignOut Report enhancement- parent signatures show no matter the family center

Currently the Arizona DES SignIn/SignOut Report is not pulling parent names when they sign in/out if the child is attending a room at another center that is not listed as their family center. However, contact sign in/out do show no matter the fami...
Karen Alexander 5 months ago in SCW 0 Future consideration

Include a traditional semi-monthly (custom option like in reports) option for billing

This is useful for centers that are trying to align their billing plans with parents who get paid semi-monthly. I have had several centers that have asked for this. The current workaround is for centers to bill by a week and a half, but it ends up...
Kelli Boreson 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration