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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Fix "District Manager/Restricted" role

We had origionally assigned this role to district managers to be able to run their assigned centres. It recently stopped working with the FTE Report and we had to switch all the users back from this role to one that does not filter. I think it is ...
Guest over 1 year ago in SCW 0

Allow parents to manage parent managed schedules from the connect app.

When parents try to use the website from their phone they have scheduling issues and it is frustrating. If they could use the app to schedule it would be so helpful. Also if they can register on the app it makes sense to have them schedule on the ...
Guest almost 5 years ago in SCW 1 Will not implement

Flag when a student has an IEP or 504 plan or medications

We would like notification and maybe a flag on an account has an IEP, 504 plan or medications. We need to know ASAP so we can meet the needs of our students.
Guest over 3 years ago in SCW 0

Connect Portal - Make Payment tile show if family has credit on their account (or somewhere on main page without having to click in anywhere)

Families will know they have an available credit immediately upon entering the Portal - either by showing on the make payment tile or somewhere else on the home page. Client does understand that you can click on the statement tile to see if there ...
Guest almost 5 years ago in SCW 0 Will not implement

Full refunds through the gateway portal

Parents will be able to see their full refund, rather then putting together amounts that will add up to the total refund.
Guest almost 5 years ago in SCW 0 Will not implement

Make Payment Information Deactivate with withdrawal

When a termination date is entered, it automatically changes the payment on the auto tab to deactive.
Guest about 5 years ago in SCW 1

Difficulty identifying families with same name when entering payments in payment journal

Right now, if families have the same last name, there is no identifying information available on the payments journal screen except their current balance which does not always make it possible to identify the proper family who is paying.
Guest about 5 years ago in SCW 0 Will not implement

Future Billing Weekly Detail - Excel with additional Third Party Detail

Cadence would like the "Future Billing Weekly Detail - Excel" report to include - The third party discount The subsidy amount The TPD The copay
Beth Carlin over 1 year ago in SCW 0

When approving a waitlist or registration - have system take you to the account

Currently have to remember name you just approved from the waitlist or registration to navigate to the account to finish processing.
Guest about 5 years ago in SCW 1 Will not implement

Payment Note Character Limit

Currently in the family ledger when an admin goes to make a payment and enter in notes it will not limit the characters they are typing. However, when they save it will only save a specific number of characters. The client would like this to be li...
Guest about 5 years ago in SCW 0