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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Easier way to input one-off scheduled changes

Whenever there is a professional developmeent day or non-school day, there are often full day camps that offer care for children. These days, staff must chage the late pickup fee hours at each site. This is a very time consuming, manual process fo...
Mike Mercer over 1 year ago in SCW 0

Move Auto Bill to Front End Config

Currently we need to submit a ticket each time someone wants to turn their auto bill on and off. This takes an unnecesary amount of time to request and then have someone else complete when it could (ideally) be setup like the autopay that we have ...
Guest over 4 years ago in SCW 0

Change payment wording under Actions

on the Financial tab > Actions there are two options for making payment 1. Make Payment 2. Online credit card. ISSUE: #2= Also allows you to take ACH payments but it doesn't mention that in the description. That should be updated. ISSUE -its co...
Guest about 3 years ago in SCW 0

Different order of the family financials tab (currently oldest to newest, would like it switched to newest to oldest)

Currently, financial transactions on the family ledger are ordered oldest to newest and some family accounts have so many transactions that it creates extra time for staff to scroll through them all.
Mike Mercer about 3 years ago in SCW 0 Will not implement

Add date range to Batch and Report

A date range for this report instead of just a post date would allow the client to use this report when reconcililng.
Mike Mercer over 1 year ago in SCW 0

Clean Up "Change Payment Processor Settings" under External Gateway Options

Remove outdated options from the Change Payment Processor Settings screen in External Gateway and default to TE as the option if possible
Melissa Winterborne over 1 year ago in SCW 0

Allow parents to manage parent managed schedules from the connect app.

When parents try to use the website from their phone they have scheduling issues and it is frustrating. If they could use the app to schedule it would be so helpful. Also if they can register on the app it makes sense to have them schedule on the ...
Guest about 5 years ago in SCW 1 Will not implement

Connect Portal - Make Payment tile show if family has credit on their account (or somewhere on main page without having to click in anywhere)

Families will know they have an available credit immediately upon entering the Portal - either by showing on the make payment tile or somewhere else on the home page. Client does understand that you can click on the statement tile to see if there ...
Guest about 5 years ago in SCW 0 Will not implement

Full refunds through the gateway portal

Parents will be able to see their full refund, rather then putting together amounts that will add up to the total refund.
Guest about 5 years ago in SCW 0 Will not implement

Flag when a student has an IEP or 504 plan or medications

We would like notification and maybe a flag on an account has an IEP, 504 plan or medications. We need to know ASAP so we can meet the needs of our students.
Guest over 3 years ago in SCW 0