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Desktop User Suggestions

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Employee Onboarding Digitization

Like the MyProcare feature that offers the ability to digitize registration of children, I think a great ProCare feature would be the digitalization of employee onboarding.
Guest 6 months ago in Desktop User Suggestions 0

Confidentiality in the engagement side and Meals

All teachers have availability to all classrooms in the engagement side. We feel like this could cause a confidentiality issue. Teachers have also accidently made changes in other classrooms. I have call Procare help desk and I was told there is n...
Guest 6 months ago in Desktop User Suggestions 0

Exporting reports to excel - could use improvement

When the reports export to excel they export formatted to print, not to manipulate the data. If I export to excel I want to manipulate, otherwise I would just print. Could you update the export function to more streamline the export so I don't hav...
Guest 6 months ago in Desktop User Suggestions 0

credit card refunds on TEX website

The ability to do refunds on the website is very helpful. Our registration coincided with a severe ice storm and our school was closed. It was so helpful to us and to our families to be able to go to the Tuition Express website and issue refunds r...
Guest 6 months ago in Desktop User Suggestions 0

Need a report to confirm which families have accepted new form for recurring tuition payment vs having to check them one by one.

Need a report to confirm which families have accepted new form for recurring tuition payment vs having to check them one by one. Currently, you can do a bulk requrest but there is no way to get a bulk confirmation. It appears you have to go into e...
Guest 6 months ago in Desktop User Suggestions 0

Statement in Engagement Portal & APP

It would be nice if the statement function for the parents in the engagement portal and the app would sync with the ledger in the Procare Desktop, instead of showing zero and no charges or payments show up on the statement if the parent clicks it,...
Guest 6 months ago in Desktop User Suggestions 0

Fix Tuition Express Form

On the tuition express form under the Section A for credit card section...it asks for account number INSTEAD it should ask for the Card Number.
Guest 6 months ago in Desktop User Suggestions 0

Families should be able to update their information (pickup names, address, phone, etc) on their own through the desktop option.

When a parent needs to contact us to update/change their information because admin has to make those changes, it is an interruption on activities/etc. in order to make those changes when families should be able to update that on their own.
Guest 6 months ago in Desktop User Suggestions 0

Revenue Report by category

We need to be able to run a weekly report of all of the revenue (payments we received) we brought in by category. For example, total Summer Program revenue received, total pre-school revenue received, total after school revenue received, etc...
Guest 6 months ago in Desktop User Suggestions 0

Integrate "Activities" in student schedules

We run a regular after school program plus an enrichment club option. Many students are signed up for our regular program every day, and do the clubs (enrolled through the Activity Manager) on certain days of the week. We currently have to manuall...
Guest 6 months ago in Desktop User Suggestions 0