The only way to currently add a profile pic for a parent or contact is through the app. Children pics can be added through the portal. Adding through the portal for parents would give centers more flexibility in this
Customer has found the Family ID column of billing reports to be helpful in reconciling. The Family ID is only visible within a report, and is not displayed elsewhere in Procare Online.
Allow Admins to Merge and Delete Duplicate Records
Customers are limited to deactivating duplicate records, which can quickly make a mess of their Family Data. Customer has suggested allowing Admins to merge and delete any duplicate records.
Ability to add additional authorized pickups as carpool
It would be nice to be able to add other people's additional authorized pick-ups are carpool so they can use the same code for multiple kiddos. Nannies and other childcare providers often pickup kids from multiple families for regular carpool or p...
EDocs - alerted or notified when a family adds a document.
EDoc's - schools would like to be notified when parents upload a document via EDoc's so that they can act and proactively to take care of any items that are pending their review from parents as well as licensing requirements.
Alert Admin Users when parent changes their Payment Account
Schools are charged different processing fees for ACH and Credit Card Payments. The schools want to be aware of the changes in fees to expect due to the Parent switching in between ACH and Credit Card.