Procare Solutions Internal Ideas Portal
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Desktop User Suggestions

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Add Discover cards to acceptable payment method

Capital One has recently switched to Discover cards for all of their customers. Could you please consider adding this card to acceptable payment methods? We are trying to not handle any money/checks and use the online payment method only.
Guest 15 days ago in Desktop User Suggestions 0

Updates / new Releases

You should let companies know when you will do an update. Don't do it in the middle of the day. With Desktop, all check ins and users can't use Procare until we run the update on our server. Since we have moved to the cloud, we have had nothing bu...
Guest 17 days ago in Desktop User Suggestions 0

Send out proactive email notifications when there is a system issue or hire more people to answer the phone.

I should not have to explain this.
Guest 18 days ago in Desktop User Suggestions 0

Multiple Issues

Acct Key needs to reflect last name of child - not the card holder's name. Transactions not posted on the ledger are not bolded. Please return back to the bolded feature. When using the desktop to make payment if there is a credit on the account a...
Guest 21 days ago in Desktop User Suggestions 0

Monthly times report for schedules submitted

For our records we would like to have a monthly schedules report. This could look similar to the bottom of the Schedule Summary - Weekly report, but be a monthly overview of the HH:MM.
Guest 22 days ago in Desktop User Suggestions 0

Cap limit for schedules per class room per day

My suggestion is to have a configuration in the system that allows a center to set a limit to how many schedules that families can submit in a class room per day. For example, if we can only accommodate 30 children per classroom due to capacity si...
Guest 22 days ago in Desktop User Suggestions 0

ADDED report

We would like to request a report that will give monthly attendance and enrollment by age and payment
Guest 23 days ago in Desktop User Suggestions 0

transferring info from one school to another

It would be very helpful to be able to transfer information from one school to another as our students do eventually move from one to the other. So instead of having to manually add them and re-enter all their information and records, we could sim...
Guest about 1 month ago in Desktop User Suggestions 0

Prevent duplicate Account Keys

The account key is treated as the identifier to a family account and should in theory be unique. Please consider requiring this to be unique or at least flagging the way adding a person day when attempting to create a duplicate.
Guest 23 days ago in Desktop User Suggestions 0

Cash/Check payment print rec pop up

Previously we received a pop up when entering a cash or check payment asking if we wanted to print the receipt. This is no longer a feature, when talking to procare support she suggested that I make it be a suggestion.
Guest 23 days ago in Desktop User Suggestions 0